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SMS appointment reminders

Automated appointment reminder software - texts and email


Import your client contact details

Upload your client data (only name, email and phone number required) or import from your email program

Link to your appointments calendar

The calendar is continuously scanned - if a Client or Group name is found in an appointment it automatically sets up a reminder

Reminders are sent automatically

Clients are automatically sent an sms and/or email reminder before their appointment. This improves attendance levels, saving valuable time and money

  • Easy to set up - only requires basic client data and the url for your appointments calendar. No contracts
  • Cost-effective - low monthly cost yet large return on investment thanks to lower Did Not Attend rates
  • Automated - once set up it runs in the background allowing you to get on with your job
  • Configurable - specify when to send reminders, message text, client Groups etc.
Send automated appointment reminder emails and SMS to your clients. SMS Client Reminders is a simple solution to reduce no-shows - you upload client contact details, link to your appointments calendar (so the service can monitor who needs to be sent an automated reminder and at what time) - and that's it! Both SMS/texts and email are supported and the appointment reminder software is fully-hosted - no software or hardware required. With a rolling monthly subscription there are no contracts and you can cancel any time.   Latest Features and News

What is SMS Client Reminders?

It's a simple way for organizations to reduce the number of clients failing to attend appointments or sessions. Sending a simple text message (sms) or email a couple of days (or even hours) prior to a scheduled appointment provides a convenient reminder for clients who are then less likely to forget. By scanning your appointments calendar SMS Client Reminders can automate this process for you - with minimal effort on your part.

SMS Client Reminders is currently available in the USA, Canada, UK, Ireland, Australia, New Zealand and South Africa.  USACanadaUnited KingdomAustraliaIrelandNew ZealandSouth Africa

Why should I use it?

It reduces the costs associated with missed appointments (wasted resources, time and money). Sending reminders prior to an appointment is proven to decrease the number of clients who fail to attend. People often don't turn up simply because they've forgotten so a simple non-intrusive message is an excellent way to prevent that. Find out how it could help your organization.

How much does it cost?

From as little as $13.99* per month, with no contracts. There are a number of monthly plans available to match your organization's requirements based on the number of clients you need to communicate with. It's suitable for both small businesses (with just a handful of daily appointments) and large organizations (with thousands of clients) and everything in between. We're confident you'll find the SMS Client Reminders service extremely cost-effective. Easy online cancellation at any time

How it works

  • Firstly you upload a file containing the names of clients who are willing to be contacted in this way (plus their email address and/or phone number). You can easily export details from all popular email programs and services.
  • You can either set up an online calendar containing your appointments (or link to an existing one), or add appointments manually/via file upload. As long as your calendar can be accessed online it should be easy to integrate. ICal (ics) is an industry standard data format for exchanging calendar information and most popular services such as Google, (Hotmail), Yahoo, iCloud and Zoho are supported.
  • If required you can edit the template for the reminder text and determine when reminders should be sent. For example an email reminder could be sent three days prior to an appointment, and an SMS the day before.
  • Once set up, SMS Client Reminders monitors your appointments calendar. When it finds an appointment with a client on your uploaded client list it creates a reminder. If you've defined a Group and the appointment contains the Group name all clients in that group will be sent a reminder. For maximum convenience this process can be completely automated, or you can opt to manually verify each reminder message before they're sent.
You can find more about how it works.
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It monitors your appointments...   matches them to your client list...   and messages them at the appropriate time


  • Integration - Works with Google Calendars, iCloud Calendars, Calendars and many more
  • Fully hosted service - 99.9% uptime with nothing to download or install
  • Simple set up - you can be up and running in minutes and once set up it requires no intervention
  • Wide array of options - tailor the software to meet your needs
  • Groups - define Groups of clients where appointment reminders get sent to all group members
  • Send one-off messages - keep in touch with some or all of your clients using special announcements
  • Recurring appointments - Works with single and repeat calendar appointments
For information on recently added functionality check out Latest Features and News

© 2016 SMS Client Reminders. Version 2.0