Automated appointment reminder software - texts and email
Link to your calendar or input appointments manually
Calendars are continuously scanned for new appointments. Or you can enter appointments manually
Reminders are sent out automatically
Clients are sent sms and/or email reminders before their appointment. This improves attendance levels, ultimately saving time and money
Easy to set up - only requires basic client data and the url for your appointments calendar. No contracts
Cost-effective - low monthly cost yet large return on investment thanks to lower Did Not Attend rates
Automated - once set up it runs in the background allowing you to get on with your job
Configurable - specify when to send reminders, different message types, client Groups etc.
Send automated appointment reminder emails and SMS to your clients. SMS Client Reminders is a simple solution to reduce no-shows - you upload client contact details, link to your appointments calendar (so the service can monitor who needs to be sent an automated reminder and at what time) - and that's it! Both SMS/texts and email are supported and the appointment reminder software is fully-hosted - no software or hardware required. With a rolling monthly subscription there are no contracts and you can cancel any time. Latest News
Watch a video showing how to set up reminders...
What is SMS Client Reminders?
It's a simple way to reduce the number of clients failing to attend appointments or sessions. Sending a simple text message (sms) or email a couple of days (or even hours) prior to a scheduled appointment provides a convenient reminder for clients who are then less likely to forget. By scanning your appointments calendar SMS Client Reminders can automate this process for you - with minimal effort on your part.
SMS Client Reminders is currently available in the USA, Canada, UK, Ireland, Australia, New Zealand and South Africa.
Why should I use it?
It reduces the costs associated with missed appointments (wasted resources, time and money). Sending reminders prior to an appointment is proven to decrease the number of clients who fail to attend. People often don't turn up simply because they've forgotten so a simple non-intrusive message is an excellent way to prevent that. Find out how it could help your organization.
How much does it cost?
From as little as $13.99* per month, with no contracts. There are a number of monthly plans available to match your organization's requirements based on the number of clients you need to communicate with. It's suitable for both small businesses (with just a handful of daily appointments) and large organizations (with thousands of clients) and everything in between. We're confident you'll find the SMS Client Reminders service extremely cost-effective. Easy online cancellation at any time
How it works
Firstly you upload a file containing the names of clients who are willing to be contacted in this way (plus their phone number). You can easily export details from all popular email programs and services.
You can either set up an online calendar containing your appointments (or link to an existing one), or add appointments manually/via file upload. As long as your calendar can be accessed online it should be easy to integrate. iCalendar (ICS or iCal) is an industry standard data format for exchanging calendar information and most popular services such as Google, Outlook.com (Hotmail), Yahoo, iCloud and Zoho are supported.
If required you can edit the template for the reminder text and determine when reminders should be sent. For example an email reminder could be sent three days prior to an appointment, and an SMS the day before.
Once set up, SMS Client Reminders monitors your appointments calendar. When it finds an appointment with a client on your uploaded client list it creates a reminder. If you've defined a Group and the appointment contains the Group name all clients in that group will be sent a reminder. For maximum convenience this process can be completely automated, or you can opt to manually verify each reminder message before they're sent.