Insurance Sector - Improving business efficiency and productivity with text reminders

Traditionally the insurance industry has been a very labor intensive and paper driven business sector, but in an increasingly competitive world it is essential that insurance agents, claims management companies and loss-adjustment businesses must continually strive to improve their productivity and efficiency in order to survive and prosper.

Technology provides the answer to many of these commercial challenges, by enabling the streamlining and integration of critical workflow and communication processes while reducing the need for costly paper forms and filing systems.

However, when it comes to urgent and time-sensitive customer correspondence there is a growing demand for a more effective communication method than sending costly letters and ineffective emails which are often overlooked or caught in junk-mail filters. This is where SMS text messaging provides the ideal solution, enabling important reminders to be automatically sent to each customer’s mobile phone at exactly the time they need to be made aware of an upcoming event or activity.

The potential uses for text reminders in the insurance sector are steadily increasing and include:

• informing prospective clients of their appointments with an insurance agent
• reminding existing clients of their upcoming policy renewals or outstanding payments
• scheduling and managing on-site inspections with clients and claims management staff
• keeping clients regularly informed of the progress of their insurance applications and policy claims
• undertaking follow-up reviews and client surveys

SMS Client Reminders is the ideal solution for all of these communication activities and many more, from pre-sales marketing through to after-sales support. The increasing use of text messaging is transforming the way that insurance companies communicate with their clients and prospects.

Take a Free Trial today and see how SMS Client Reminders can help improve your business by providing a low-cost, professional and secure text and email reminder service.