At SMS Client Reminders we are aware of our responsibility to protect your privacy. As part of this responsibility, we let you know what information we collect when you use our services, and why we collect it.
You may browse our public site and service without providing us with any personal information whatsoever. If you choose to sign up, we will require you to provide contact and identity information, billing information and other personal information. You always have the option to not provide information by choosing not to use a particular service or individual feature.
You need an account to use the SMS Client Reminders service. SMS Client Reminders asks for some limited personal information when you create an account.
SMS Client Reminders stores, processes and maintains your account data in order to provide the service to you.
When you use SMS Client Reminders, our servers automatically record certain information about your use of the site or service. Similar to most services, SMS Client Reminders records information such as account activity, data displayed or clicked on (including UI elements, ads, links); and other log information (including type of computer, operating system, browser type, IP-address, date and time of access).
If you upload or add contact information about your clients the only information that will be stored is their name, mobile phone number and email address. This contact information will only be used for the purposes of sending the client appointment reminder messages, and for no other purpose whatsoever.
By uploading client information you confirm that they have agreed to be sent SMS and/or email appointment reminders (and occasional direct messages by yourself if you so choose) related to the service you offer. The responsibility to obtain your client's consent lies solely with yourself. You also confirm that the contact details you enter are correct (to the best of your knowledge) and accept full responsibility for any messages sent by us on your behalf. If you remove a client from your Contacts list (as defined in your account) that client will no longer receive any reminders - you can remove a client at any time.
If you choose to provide us access to one or more appointment calendars we will use this information to determine when you have an appointment with someone on your contacts list. We will not use your calendar information for any other purpose whatsoever.
If you choose to enter appointment information directly we will use this information to determine when you have an appointment with someone on your contacts list. We will not use your appointment information for any other purpose whatsoever.
If you send us personal correspondence, such as emails or letters, phone calls or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
Your personal information, including your email address, is primarily used to help us provide our services and meet our contractual commitments to you. We may use your information to inform you about relevant service or product changes that may affect our service and updates; to help customize your experience; to protect us and other members of our services against errors and omissions, violation of the User Agreement, fraud and other criminal activity; to enforce our User Agreement; and as otherwise described to you at the time of collection of your details. These uses improve the Site and our service to meet your needs.
If you are an existing user, we may contact you with information about services similar to or complementary to those already provided.
SMS Client Reminders only shares personal information with other companies or individuals outside of SMS Client Reminders in the following very limited circumstances:
We may provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf (such as sending SMS or email messages).
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms and Conditions, including investigation of potential violations thereof, (c) To assist fraud protection and minimise credit risk within the community of SMS Client Reminders members. (d) detect, prevent, or otherwise address fraud, security or technical issues, or (e) protect against harm to the rights, property or safety of SMS Client Reminders Limited, its users or the public as required or permitted by law.
We may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).
We will not disclose your personal information to any other Third Party.
Data that is provided to us is stored on secure servers.
The transmission of information via the internet is not secure. We cannot guarantee the security of data sent to us electronically and therefore the transmission of such data is entirely at your own risk. Where you have chosen, or where we have given you, a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to SMS Client Reminders employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
You may find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
When you use our services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes.
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.